Responsible Gaming

Gaming Should Be Entertainment

Online pokies and casino games should be enjoyed purely as entertainment. They are games of chance designed for fun, not as a way to earn money or solve financial problems. Always gamble within your means and never view gambling as an investment or income source.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your state or territory) to use our services and participate in online pokies.

By accessing this website, you confirm that you are of legal age to gamble in Australia. We take responsible gaming seriously and do not permit underage gambling under any circumstances.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, seek help immediately:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or being secretive about time and money spent
• Gambling with money needed for essential expenses (rent, bills, food)
• Feeling anxious, irritable, or restless when trying to cut down or stop
• Neglecting work, study, family, or social commitments due to gambling
• Borrowing money to fund gambling or pay off gambling debts
• Lying to family or friends about the extent of gambling involvement
• Experiencing financial difficulties as a result of gambling
• Gambling for longer periods or with larger amounts than intended
• Feeling that gambling is the only way to escape stress or negative emotions

Self-Help Tools & Controls

We encourage all players to use the following tools to maintain control over their gambling:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period.
• Loss Limits: Establish a limit on the maximum amount you are prepared to lose.
• Time Limits: Set session time limits to prevent excessive play.
• Reality Checks: Use reminders and pop-up notifications to keep track of time and money spent.
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms if you feel you are losing control.
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely.

If you require assistance setting up any of these controls, please contact our support team immediately.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential online counselling and support for problem gambling.
• Gambler's Help
  Phone: 1800 858 858 (Victoria)
  Free telephone counselling service available 24/7.

International Support

• United Kingdom – GamCare
  Website: www.gamcare.org.uk
• United Kingdom – GamStop (Self-Exclusion Scheme)
  Website: www.gamstop.co.uk
• Canada – Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States – National Council on Problem Gambling
  Website: www.ncpgambling.org

If You Need Help, Reach Out Today

Problem gambling can have serious impacts on your financial wellbeing, mental health, and relationships. You are not alone, and help is available.

If you are experiencing difficulties with gambling, please:

• Contact Gambling Help Online for free, confidential support
• Call 1800 858 858 (Gambler's Help, Victoria) to speak with a counsellor
• Use our self-exclusion tools to take a break from gambling
• Talk to someone you trust – family, friends, or a healthcare professional

Recovery is possible. Reach out for help today.

This Responsible Gaming information is provided in accordance with Australian gambling regulations and best practices. For more information about our policies, please visit our website or contact our support team.